Senior Support Technician at Digital Strategy
Pasadena, CA, USA
Contact Information
About Digital Strategy
We’re looking for a Senior Support Technician to join our team and provide high-level technical assistance across our suite of software.
The ideal candidate must be:
- Fluent in both spoken and written English – clear communication is required.
- At least 32-40 hours per week of availability
- Senior level (5+ years of professional experience)
- Results-driven, ambitious, organized, articulate, and a proactive problem-solver.
- Have a strong foundation of technical knowledge, with experience troubleshooting software, networks, and hardware issues.
- Responsible for diagnosing, troubleshooting, and resolving technical issues efficiently.
- Able to document and communicate solutions clearly to both technical and non-technical team members and customers.